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Privacy Assurance

FXKEY Ltd prioritizes safeguarding personal data collected from users or provided by them. This policy outlines the handling, collection, and management of personal information according to data protection laws and the company's practices.

Data Collection and Protection

Your personal information, referred to as registered information, is securely stored upon registration on our website(s) or services. Access to this data requires login credentials. We ensure strict security measures, limiting access to authorized personnel. Despite internet data transfer risks, we've implemented extensive precautions for data protection.

Identity Information

This includes full name, address, contact details, date/place of birth, gender, citizenship, income, wealth details, bank info, trading activity, profession, employment details, and verification documents for identity confirmation.

Data Collection Methods

We collect this information through account applications, service usage, demo account forms, and customer service interactions.

Contractual Performance

Processing data is essential to provide services, manage accounts, and fulfill legal obligations like 'Know Your Customer' regulations.

Compliance Obligations

Legal and regulatory obligations necessitate data processing for credit checks, identity verification, and anti-money laundering compliance.

Safeguarding Interests

Personal data may be used for legal claims, risk management, system security, and internal updates within FXKEY Ltd.

Consent-Based Processing

Data storage and usage rely on consent, revocable at any time, unless implied or necessary for service provision.

Service Provision and Review

Personal information aids in offering services and periodic reviews to ensure client benefit.

Dispute Resolution and Legal Compliance

Information may be used to investigate, settle disputes, comply with laws, court orders, or regulatory requirements.

Data Evaluation

We use web tools for data analysis to improve services, track user interaction, and ensure relevance.

Marketing Communications

Personal data may be used for email, phone, or SMS marketing without disclosure to outside parties.

Business and Record-Keeping

Personal data is used for internal business purposes, including record-keeping, and to comply with legal obligations.

Legal Notifications

Users will receive legal notifications regarding changes in services or laws, irrespective of marketing preferences.

Premises Security

CCTV footage may be used for premises security, maintaining a safe environment.

Consent Acquisition

Consent for personal data usage will be in accordance with business terms or contracts, and can be withdrawn at any time.

Data Storage and Retention

Personal data is stored securely and retained as per legal requirements, sometimes beyond the user-client relationship's end.

User Rights

Users have rights to access, rectify, erase, restrict processing, object, and opt-out of information sharing by contacting FXKEY Ltd.

Data Disclosure

FXKEY Ltd may disclose personal information as required by regulations or to protect rights. The company isn't liable for unauthorized use due to user negligence or unauthorized access.

--Contact Details-- For any inquiries or concerns regarding this policy, users can reach out via email to contact@FXKEY Ltd.com.